- National Shipping: $150 AUD / per e-bike
- NT, WA, and TAS: $300 AUD / per e-bike
*Some remote, regional locations may be subject to additional freight charges. Should this be the case, we will contact you before we ship your new e-bike to confirm you wish to continue with your purchase. Alternatively, feel free to contact us to enquire in advance. *
Delivery Timeframes
Most customers receive their bike within one week of dispatch.
- Orders are shipped within 48-72 hours of purchase.
- Custom paint colours on sidecars will take longer before dispatch.
Returns & Refunds
We offer a 30-day satisfaction guarantee return policy. You have 30 days from the date of delivery to request a return.
To qualify:
- Item must be in the same condition you received it (no more than 20klms on the odometer and in the original packaging)
- Proof of purchase (receipt or invoice) is required.
- Refunds will be processed once the e-bike is received back and no damage has been confirmed. Any damage identified will be advised and deducted from the refund amount.
- Return freight charge is the customers responsibility.
If you are unhappy with your new BLITZINbike, to initiate a return, simply email us at: customercare@blitzinbikes.com.au
All returns must be sent to:
BLITZINbikes Returns
15 Gateway Drive
Biggera Waters, QLD 4216
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issues and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
